An AI agent that answers "where is my order?" before your day starts.
Half your inbox is one question in different words: where is my order. The other half is a size, a colour or a return, and on a campaign day it triples, exactly while you are packing parcels. Meanwhile twenty new products sit unpublished because nobody has written the descriptions yet.
The problem
- Delivery and returns questions swallow the whole morning.
- Message volume triples on campaign days, when nobody can reply.
- New products wait days for photos, descriptions and translations before they go live.
What we would set up for you.
WhatsApp & Instagram chat agent
Looks up order status in your own shop data, explains sizes, delivery times and the returns rules, and passes damaged parcels, refund requests and angry customers to a person with the order already on screen.
- first reply, any hour
- < 10 s
- WhatsApp and Instagram in one agent
- 24/7
E-commerce product content
Turns one phone photo of a new product into studio images and writes the title, description, attributes and tags in every language you sell in, so the catalogue stops waiting on copywriting.
- in, a full listing out
- 1 photo
- studio scenes per product
- 4
Ad reporting agent
One weekly report of Meta and Google spend with cost per sale and return on ad spend per campaign, plus a message the same day a campaign's cost per sale jumps mid-week.
- manual exports
- 0
- or any schedule you pick
- Mon 08:00
Watch it do the job.
Hi! Do you have any slots for laser hair removal this week? How does pricing work?
- Question answered from the clinic's price notes
- Free slots read from the calendar
- Booking written to the calendar
- Front desk notified on WhatsApp
- Instagram DM
- Sat 11:00, consultation
- Not needed
- Confirmed
Call, set-up, then it runs.
Demo call
We show the automation working live, look at the tools you use today, and tell you honestly whether it fits.
Set-up
We connect it to your accounts and data, test it on real examples, and a person checks its output before it runs on its own.
Run & improve
We keep it running. Every month we measure its accuracy and the time it saves, tune it as your business changes, and widen what it handles as trust grows.
What people ask before they hire us.
We sell on marketplaces with strict listing rules.
Product content is produced as a draft. Images, title, description and attributes land in your store or marketplace for a final look, so nothing is published against a marketplace's rules without a person seeing it first.
Can it issue a refund on its own?
No. It can find the order, explain the returns policy and open the record, but the refund itself is approved by someone on your team.
Does it need access to our shop?
It reads order and product data from the tools you already use and writes back into them. The data stays in your shop; nothing is moved into a system you cannot see.