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Automations / Available nowAny business whose customers write before they buy or book

WhatsApp & Instagram chat agent

Answers your customers on WhatsApp and Instagram in seconds, day and night, books them in, and hands the chat to a person when it should.

first reply, any hour
< 10 s
first reply, any hour
WhatsApp and Instagram in one agent
24/7
WhatsApp and Instagram in one agent
hand-off to your team, with context
1 tap
hand-off to your team, with context
typical set-up
1–2 weeks
typical set-up

Typical figures from our builds. Yours depend on volume and tools.

The problem

Messages arrive on WhatsApp and Instagram all day and half the night. Every slow reply is a customer who books somewhere else, and staff spend hours typing the same answers about prices, hours and availability.

What it does

  • Answers from your own information

    Prices, hours, services, locations, policies: the agent answers from what you give it, in the customer's language, and says so when it does not know.

  • Books and collects details

    It asks for what you need (name, service, preferred time), offers free slots from your calendar and writes the booking in.

  • Hands over to a person

    Complaints, special requests or anything it is unsure about go to your team with the full conversation, in one tap.

  • Follows up

    Unanswered enquiries and no-shows get a polite follow-up, so warm leads do not go cold.

Example run

Watch it do the job.

Example run

Instagram DM, Saturday 23:12

Hi! Do you have any slots for laser hair removal this week? How does pricing work?

  1. Question answered from the clinic's price notes
  2. Free slots read from the calendar
  3. Booking written to the calendar
  4. Front desk notified on WhatsApp
Channel
Instagram DM
Booked
Sat 11:00, consultation
Hand-off
Not needed
Status
Confirmed

How it works

Call, set-up, then it runs.

  1. Step 130 minutes

    Demo call

    We show the automation working live, look at the tools you use today, and tell you honestly whether it fits.

  2. Step 21 to 2 weeks

    Set-up

    We connect it to your accounts and data, test it on real examples, and a person checks its output before it runs on its own.

  3. Step 3Monthly

    Run & improve

    We keep it running, watch its numbers, and tune it as your business changes.